Earns 2023 DealerRater Consumer Satisfaction Award For Outstanding Customer Experience
PRESS RELEASE
For Immediate Release
March 9th, 2023
Recognized for Top-tier Reviews from Car Shoppers across the U.S., Classic Honda of Midland Consistently Exceeds Customer Expectations in Midland, TX area
MIDLAND TX-Classic Honda of Midland was awarded a 2023Consumer Satisfaction Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. (NYSE: CARS). Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service as rated by online reviews.
“DealerRater.com, which collected more than 1.1 million customer reviews in 2022, provides a dealership with real-time feedback on their customers' experiences. The dealers and their teams that excel are ones who adaptquickly to evolving shopping expectations and step up to meet consumer needs with outstanding service. This past year, Classic Honda of Midland stood out among its peers for providing a top-notch experience,” said DealerRater General Manager Jamie Oldershaw. “Car shoppers' interactions with dealerships begin and end online, which is why it is imperative for dealers to think about how they provide exceptional service at every stage of the car shopping journey. The most successful dealers likeClassic Hondaof Midland understand the value of a quality virtual showroom that carries over into the in-store experience and then concludes with the shopper sharing their feedback with others through an online review. This approach is what differentiates our award-winners from their competition.”
DealerRater helps dealers build their online reputation and connect shoppers with their top salespeople virtually to ensure that the experience is established before the shopper walks through the doors. Award-winning dealers encourage their car shoppers to leave reviews that will help build a dealer's online reputation and ultimately generate new customers.
“Customer service has always been our number one priority.”States Classic Honda of Midland owner Joey Gabarda. “We will continue to always be transparent, having great inventoryand making the buying process as easy as possible.”
Consumer Satisfaction Award Methodology
Consumer Satisfaction Awards are given to the top 10%of U.S. new-car dealers as well as independent and Canadian dealerships that earn at least 25 reviews and maintain a minimum average review rating of 4.0 out of 5.0 during the 2022 calendar year.
ABOUT DEALERRATER
DealerRater, a Cars.com company, is a leading car dealer review and reputation management platform that empowers dealerships to efficiently grow their brands by accelerating, automating and amplifying positive review generation across digital channels. By offering a product suite that allows qualified dealerships to manage their digital presence and build and maintain their online reputation, DealerRater helps dealers drive new customer connections every day, achieve higher SEO rankings and, ultimately, generate higher-quality leads that close, faster.
About Classic Honda Of Midland
Classic Honda of Midland is a family owned and operated Honda dealership that proudly caters to drivers from throughout the Midland, Odessa and Stanton, TX areas. As part of the Midland, Texas community, we are always looking for new ways to support and give back to the community that supports us. For more information about Classic Honda of Midland, visit www.classichondaofmidland.com
